Terms of Service
Last updated: April 2, 2026
Acceptance of Terms
These Terms of Service govern your use of SubTrack HK and its services. By accessing and using our website, you agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.
We reserve the right to modify these terms at any time. Your continued use of our platform following any changes constitutes your acceptance of the new terms. We encourage you to review these Terms of Service periodically to stay informed of any updates that may affect your use of our subscription management platform.
Our services are provided to help you audit, track, and manage your recurring subscriptions for streaming services, telecom plans, broadband offers, and app services in Hong Kong. By using our tools to identify forgotten subscriptions and schedule cancellation reminders, you acknowledge your responsibility for taking action on our recommendations.
User Obligations and Responsibilities
When using our platform, you agree to provide accurate and truthful information about your subscriptions and personal details. You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted through your account. You must not engage in unauthorized access, data manipulation, or any activities that could compromise the integrity of our services.
You acknowledge that you are responsible for reviewing your subscription information regularly and taking appropriate action to cancel or modify subscriptions as needed. We provide tools and reminders, but the final decision to cancel or continue any service remains entirely your responsibility. You agree not to hold us liable for forgotten subscriptions if you fail to act on our notifications and reminders.
You further agree to use our platform only for legitimate purposes related to managing your recurring payments and comparing telecommunications and broadband offers in Hong Kong. Any attempt to use our services for unlawful activities, harassment, or fraud is strictly prohibited and may result in immediate termination of your account.
Intellectual Property Rights
All content on our platform, including text, graphics, logos, designs, software, and functionality, is the exclusive property of our organization or our content providers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or transmit any content without our prior written permission.
We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial purposes. This license does not permit you to frame or utilize framing techniques to enclose our content, or to download proprietary information for commercial advantage without explicit authorization.
Your contributions, feedback, and any data you provide through our platform may be used by us to improve our services, develop new features, and enhance our offerings. However, your personal information will be handled according to our Privacy Policy. We do not claim ownership of your subscription data or personal details, only the right to process them for service delivery.
Limitation of Liability
Our platform is provided on an “as-is” and “as-available” basis without any warranties, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free from viruses or harmful components. While we strive to provide accurate information about subscription services and mobile plans in Hong Kong, we cannot warrant the accuracy or completeness of all third-party data.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our platform, including damages related to missed cancellation deadlines, unexpected charges, or financial losses from forgotten subscriptions. Your sole remedy for dissatisfaction with our services is to discontinue using them.
We are not responsible for the actions, content, or services of third-party providers, including streaming platforms, telecom companies, and broadband providers. Any disputes regarding your actual subscriptions or billing should be directed to the respective service providers. Our role is limited to helping you track and audit these services.
Termination of Service
We reserve the right to terminate or suspend your access to our platform immediately and without prior notice if you violate these Terms of Service, engage in fraudulent activities, or use our services in any manner that could harm our platform or other users. Termination may also occur if we cease operations or if you request account deletion.
Upon termination, your right to access and use our platform ceases immediately. We may, but are not obligated to, retain your data for a reasonable period as required by applicable law. Any provisions that by their nature should survive termination, including intellectual property rights and limitation of liability, shall continue to apply after termination.
If you wish to terminate your account voluntarily, you may do so by accessing your account settings or by requesting deletion through our support channels. We recommend exporting or documenting your subscription information before termination to ensure you maintain records of your recurring payments and services for your quarterly reviews and financial planning purposes.
Questions About These Terms
If you have questions or concerns about these Terms of Service, the practices of our platform, or your dealings with us, please reach out to us through our website contact form or support channels. We are committed to addressing your concerns promptly and working toward a satisfactory resolution.
We may update this Terms of Service from time to time to reflect changes in our services, legal requirements, or other operational reasons. We will notify users of material changes, and your continued use of our platform following such updates constitutes acceptance of the revised terms.